Shipping Policy

1. Product Availability

At present, products from NXG Consumers Pvt. Ltd. are not available for direct online purchase through this website.

Shipping services will commence only after:

• Completion of pilot commercialisation, and

• Regulatory and operational readiness for commercial distribution.

Updates regarding product availability will be communicated on the website when applicable.

2. Shipping Coverage (Future)

Once shipping is enabled, NXG Consumers intends to offer delivery:

• Within selected regions in India, based on the launch phase and distribution readiness

• Through authorised logistics and distribution partners

Shipping coverage may expand in phases and will be clearly communicated at the time of order placement.

3. Shipping Timelines (Indicative)

When active, estimated delivery timelines will depend on:

• Order location

• Product availability

• Logistics partner operations

Indicative timelines (to be confirmed at launch) may range from 3–10 business days from order confirmation. Final timelines will be displayed during checkout.

4. Shipping Charges

Shipping charges, if applicable, will be:

• Clearly disclosed at the time of checkout

• Calculated based on order size, weight, and delivery location

NXG Consumers reserves the right to revise shipping charges as required.

5. Order Processing

Orders will be processed after successful confirmation of:

• Order details

• Payment (where applicable)

Orders placed on weekends or public holidays will be processed on the next business day.

6. Delays and Exceptions

NXG Consumers Pvt. Ltd. shall not be held responsible for delays caused by:

• Force majeure events

• Logistics partner disruptions

• Regulatory or operational constraints

• Incorrect delivery information provided by the customer

In such cases, reasonable efforts will be made to keep customers informed.

7. Changes to This Shipping Policy

NXG Consumers Pvt. Ltd. reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective upon posting on this page.

8. Contact Information

For shipping-related queries (once shipping is active), please contact:

NXG Consumers Pvt. Ltd.
Email: hello@nxgconsumers.com
Phone: +91 63666 66686
Location: Bengaluru, Karnataka, India